Widerrufsrecht

Refund Policy

At HaarVoll, we want you to be satisfied with your purchase. If you are not completely happy with your order, you may request a return within 30 days of receiving your order.

Return Conditions

To be eligible for a return, the product must be unused, unopened, and in its original packaging. You may also be asked to provide your order number or proof of purchase.

How to Request a Return

To start a return, please contact us at:

Email: louis.herkendell@gmail.com

Please do not send any products back without contacting us first. We will provide you with the necessary return instructions.

Return Shipping

Unless the product arrived damaged, defective, or incorrect, return shipping costs are the responsibility of the customer.

Damaged or Incorrect Orders

Please inspect your order after delivery. If your item is damaged, defective, or you received the wrong product, contact us as soon as possible so we can review the issue and provide an appropriate solution.

Refunds

Once your returned item has been received and inspected, we will notify you regarding the status of your refund.

If approved, the refund will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.

Cancellations

If you would like to cancel or change your order, please contact us as soon as possible. We cannot guarantee cancellation once an order has already been processed or shipped.

Contact Information

HaarVoll
Leipziger Straße 66
10117 Berlin
Germany