Versand

At HaarVoll, we aim to process and deliver your order as quickly and reliably as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received. Orders placed on weekends or public holidays may be processed on the next business day.

Estimated Delivery Time

After your order has been processed, estimated delivery typically takes 5–10 business days. Delivery times are estimates and may vary due to the destination, carrier delays, public holidays, or other circumstances outside our control.

Shipping Costs

Any applicable shipping costs will be clearly displayed at checkout before you complete your purchase.

Order Tracking

If tracking information is available for your shipment, you will receive the tracking details after your order has been dispatched.

Please allow some time for tracking information to become active after receiving your shipping confirmation.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address. If you notice an error in your address, please contact us as soon as possible.

Once an order has been shipped, we may not be able to change the delivery address.

Delayed or Missing Orders

If your order has not arrived within the expected delivery period, please contact us so we can assist you in checking the shipment status.

Damaged Packages

If your order arrives damaged, please contact us as soon as possible and provide your order details along with photos of the damaged product or packaging where applicable.

Contact Us

If you have any questions about shipping or your order, please contact us:

HaarVoll
Leipziger Straße 66
10117 Berlin
Germany

Email: louis.herkendell@gmail.com